Is Rosegal a scam? No, it is not. Then why I call Rosegal number, but nobody answers the phone?
Her is the reason:
1- Please check the phone number you called, is it correct phone number?
Rosegal phone number is 1 888 320 8188.(For US Customers).
For all other customers, please use the dialing code 001, which is (001) 888 320 8188.
If you can not remember the phone number, where can you find it on Rosegal website?
Please go to Rosegal homepage, scrolling down, you will see “Contact Us” at the bottom of the page. After you click “Contact Us”, you will see the Rosegal contact phone number.
2- Do you call the Rosegal phone number at the right time?
Since we are located in China, we only answer the phone on Chinese day time. We do not answer the phone at night time right now.
For US customers, Please call us during our office hours: 6:30-8:30 and 18:30-23:00 American EST. For all other customers, please note that our phone lines are available from 7:30 to 21:30 (GMT+8).
If you do not call us the right time, there would no customer services to answer the phone. Therefore, please check the time you call as well as the Rosegal contact phone number. please do not call the wrong number at the right time, it will waste your money.
3-Why I called Rosegal contact number at the right time and right number, but still nobody answers the phone?
If you confirm that the number you called is the Rosegal phone number and the time is the Rosegal phone service time, but still nobody answers the phone. Maybe when you called Rosegal, the customer services are answering other customers phone at that moment. Since there are many phone calls at the same time, we can not answer two phones at the same time. In this case, we suggest you wait a few minutes and call the contact phone number again. If you do not have much time to wait, you are very busy or you have to go to work. Please do not worry. You can leave a voice mail to Rosegal. Please tell them your name and your order number as well as the reason you called. Once they listen to your phone voice mail, they will check your order and send the information you want to know to your email address.
4-In order to improve our service, we will recruit more phone service in the future.
We are trying to offer 24H phone service in the further future. We are doing our best to offer our customers a better service. At that time we will update the information on Rosegal homepage “Contact Us” You can check “Contact Us” before you call the number to make sure you have the right number and call at the right time.
If Rosegal is a scam, there would not be phone number or not customer service to answer the phone, what’s more, no one will send emails to you and reply your email. Please note that Rosegal is not a scam.