Is Rosegal a legitimate company?

Rosegal is a China-based online clothing retailer that specializes in fashion trends, cosmetics, wigs, and even home decor. Because Rosegal’s fashion is so inexpensive, it begs the question, “Is Rosegal a legitimate company?” In short, the answer is yes.


What is Rosegal?

A popular online fashion boutique, Rosegal was started by a group of friends who share a deep passion for clothes and fashion trends. From vintage dresses to more modern styles, the goal was to include it all so that the company may to cater to everyone’s taste. Rosegal also understands that not every body is the same, which is why they include both standard and plus sizes on their website.


Rosegal Customer Complaints

Despite Rosegal’s attempts to ensure every customer is satisfied, sometimes things can slip through the cracks. As a result, you may have noticed some negative reviews of the company on the internet. Rosegal has taken numerous steps to prevent similar complaints by remaining transparent and including information on ordering, shipping times, and refunds and warranties.

Are Rosegal’s prices too good to be true? Why are Rosegal’s prices so cheap?

You  might have noticed that Rosegal’s prices are incredibly cheap when compared to similar fashion retailers. The reason that Rosegal is able to keep their clothes and accessories so low priced is because they purchase large quantities of the same garment from the supplier. There are very few middlemen involved, which greatly reduces costs. The company is optimized for cost control at every level, which allows the company to offer goods to all of their customers at the best prices possible.


Rosegal Order Information

Ordering on Rosegal is very simple. It’s just like shopping with any other online retailer. Simply browse through Rosegal’s selection of fashions, home decor, accessories, and beauty products, and if you want to purchase something, add it to your cart. Once you’ve finished shopping, you can select “Checkout” to begin the checkout process.

Rosegal accepts many forms of payment including:

  • Credit Card (Visa, MasterCard, JCB, Discover, and Diners)
  • PayPal
  • Debit Card (Visa, MasterCard, and Visa Electron)

After placing your order, you may be asked to verify your payment. This allows Rosegal to verify that the transaction is a verified purchase.


Rosegal Sizing Complaints

Rosegal deals with China sizes, but they do offer US conversions for their customers in the United States. It is important that you pay attention to the size charts on each individual item. Different items on Rosegal may come from a different supplier, and therefore, the size and fit may be different.


Why are Rosegal’s clothes so small?

Rosegal’s garments come from factories in China. They are made for Asian bodies, which tend to be shorter and more slender than the bodies in other parts of the world. It’s up to you to properly measure yourself against the size charts to be sure you’re getting the best fit. Rosegal also offers plus sizes, so be sure to check out the plus size collection if you find that the standard sizes do not fit properly.


Rosegal Shipping Times

Many of the Rosegal complaints found online deal with Rosegal’s shipping times.

As mentioned at the beginning of this post, Rosegal is a China-based retailer. That means that the shipping duration depends heavily on the destination country and chosen shipping method. In many other circumstances, shipping is delayed because of natural events, including severe weather conditions.

How can I get my Rosegal order faster?

It should also be noted that on each and every product on the Rosegal website, there is a “Processing Time” listed at the top of the page. This denotes how long it will take for the item to be processed before it is shipped out. Some items take as little as three days, whereas others can take up to 10 or more. It’s imperative that you consider these processing times before making an order, especially if you need an item in a short matter of time.

Additionally, Rosegal offers different shipping methods including:

  • Expedited (3-7 Business Days)
  • Standard (6-8 Business Days)
  • Flat Rate (7-25 Business Days)

With Rosegal Expedited Shipping, your product will be shipped via DHL, FedEx, or another shipping carrier. Once the package is shipped out, the tracking information is updated.

With Rosegal Standard Shipping, you can find the tracking numbers using American Line, UPS, DHL, and others.

Finally, with Flat Rate Shipping, which is the longest of Rosegal’s shipping methods, they offer post in various countries including Sweden, Netherlands, China, etc. In the United States, these products are usually shipped via the United States Postal Service. With flat rate shipping, you must purchase a tracking number during checkout, or one will not be available to you.


Rosegal’s Return Policy

If you’re not satisfied with your purchase, Rosegal does offer a 30-Day Guarantee for returns. Find out more about Rosegal’s Return Policy and Warranty Information.

Despite some of the negative hype, there are thousands of satisfied customers who shop with Rosegal regularly. Customers can shop smarter and save themselves a headache by understanding the order process, knowing how to properly measure themselves, consider shipping times, and if needed, how to utilize Rosegal’s return process.


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