Rosegal strives to provide excellent customer service to its customers. We’re here to help. If you have any questions, concerns, or comments, the Rosegal team is standing by to help you. Please note that the Rosegal staff does not work on weekends or the holidays. Also, please consider the time difference between China and your country of residence.
To find out more about Rosegal’s contact information, visit Rosegal’s Contact page.
For Rosegal’s phone number, Rosegal’s email address, and other means of contact, please read on.
Rosegal Phone Number
To contact Rosegal by phone, use the following phone numbers:
For United States Customers
We are a China-based company. Therefore, please consider the time differences. Our staff is not available on weekends and Rosegal’s office hours are between 6:30-8:30 and 18:30-23:00 American EST.
For Non-US Customers
Please note that our phonelines are available from 7:30 to 21:30 (GMT+8).
Rosegal Email Address
Feel free to contact Rosegal by email by sending a message to: support@Rosegal.com
How to Contact Rosegal
Rosegal offers several other methods of communication including Live Chat, Facebook Messenger, and Support Tickets.
Contact us via Facebook Messenger by vising Rosegal’s Facebook Page. We highly recommend communicating with us via the Facebook platform. This way, we can address needs quickly. Facebook is the most convenient way to chat with us.
Start a Live Chat via Rosegal’s Contact Page. If you cannot contact us via Facebook, open a live chat.
Open a Support Ticket via the Rosegal Contact Page.
Rosegal does not accept inquiries via mail. To contact Rosegal, it’s best to use one of the above mentioned contact methods.
Rosegal tries to respond to inquiries within one business day (not including holidays or weekends). Please be patient as we do our best to address your concerns and questions. While you wait, why not shop Rosegal’s sale!