Rosegal, When Will I Receive My Order?

“Has anyone bought something from I purchased 2 items from rosegal 2 weeks ago, but i don’t know where is my order”. If you are a new user on rosegal, you must have the same problem as this customer. You may ask that, Where is my order? When will i receive my order? Why there is no tracking number for me?

Several days before, a rosegal customer leave a comment on rosegal reviews blog and said she purchased 2 bikinis about 2 weeks ago and she haven’t gotten yet. The shipping time for one was 3 days and for the other was 5-10 days. she don’t remember if she payed for a tracking number, she was wondering about the estimated time as to when I’ll receive my orders.

rosegal comment

This customer misunderstand the processing time as delivery time. Then i realize that i forget to write a article about rosegal’s delivery time. Sorry for my fault. Now, this article will tell you where rosegal is located and when you will receive your order.

Where is rosegal located?

Rosegal is located in China but its the largest portion of sale provided by North America and Europe shoppers. Rosegal’s location let the shipping time be longer.

In addition, Due to rosegal offers free shipping to all over the world, plus rosegal’s location, the consideration for operating cost makes rosegal choose the flat rate shipping, cheap, safe, and slow.

When will i receive my order?

The estimated time for delivery a order is processing time + shipping time.

  • Rosegal’s processing time

we know rosegal is a discounted fashion e-retailer, most of its items are range from $10 to $20. So rosegal will not have a large inventory. After customers placed orders, rosegal need some time to prepare the items, especial for hot sale items. We call it processing time.

For processing time, you will know it from the page of single item, showed under the product’s title. For most items, like Accessories and jewelry, it will take no more than 3 business days to ship out. But for some hot sale, like plus size clothing and vintage dresses, the processing time is a little long, like the following plus size top said: it will be shipped out within 5-10 business days.

rosegal processing time

That’s why some new users said “2 weeks ago but haven’t gotten yet. The shipping time for one was 3 days and for the other was 5-10 days”. Yep, they take the processing time as delivery time.

  • Rosegal’s shipping time

For rosegal’s shipping time, you could read its Shipping And Handling Policy

Or my previous posts: Temporary Policy and Priority Direct Mail On Rosegal

Or a customer’s review: RoseGal Reviews: How About RoseGal Shipping and Product Quality?


Now, do you know when you will received your rosegal order? If you have any problem, complaints or reviews, please feel free to leave comments here


Rosegal Reviews Blog Team.

9 thoughts on “Rosegal, When Will I Receive My Order?

  • May 22, 2017 at 4:45 pm

    I also ordered 2 items a couple of weeks ago and paid for expedited shipping! I have only received an e-mail last week saying it has been shipped. Why did I pay for that quick shipping and when will I get the order?????????? I was getting the items for a special occasion.

    • May 31, 2017 at 6:49 am

      Hi, Roslyn

      Sorry for replying to you so late. Could you offer me your order number? i will transfer your case to Rosegal customer service team.
      As i know, you may ignore the processing time. total delivery time is the processing time plus shipping time.

      Sorry for the inconvenience caused

      Rosegal reviews blog

    • June 12, 2017 at 11:04 pm

      Hi Roslyn,In answer to ur question about ur order I found that my 1st order took around
      2-3 weeks.I shop a lot with Rose Gal and have found that most of my orders I receive them between 5-7 days.Also wotever I’ve ordered has been good quality

  • June 1, 2017 at 7:03 pm

    I have ordered few times with rosegal. I have always been happy with my purchases. Processing and delivery takes time. It is understandable. I will continue to shop as I am a happy returning customer! Thank you!

    • June 2, 2017 at 1:09 am

      Hi, Daniela

      I’m so so so happy for your review about Rosegal. If you have any problem or reviews, please feel free to leave comments here. I will try my best to help you.

      Rosegal Reviews Blog

  • June 6, 2017 at 11:32 pm

    Hi I am currently waiting on my order. I have received the hoodie but not the bombers jacket. I have messaged you but you have not messaged me back. If I don’t hear from you I will be taking this up with Paypal and will be requesting a refund

  • June 7, 2017 at 7:37 am

    Dear whom it may concern. I placed an order for some swim wear. On the 30th may £50.46 has come out of my account. I have had no confirmation email and checking on my order today it says I have no order placed. Please advise kind regards hayley freshwater.

    • June 9, 2017 at 4:26 am

      Him Hayley

      sorry for your shopping experience. i will transfer your case to rosegal customer service team. pls log in your rosegal account and check the email later

      rosegal reviews blog

  • June 9, 2017 at 4:40 pm

    I’m waiting my order until now it didn’t come.
    I’ll order or purchase last 29may.
    12days waiting is too long for my order..
    Thank you..


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